"The Automobile Industry Special - Binding Arbitration Program: A Review and Analysis," Dispute Resolution Journal, Vol. 65, No. 4 (Nov. 2010-Jan. 2011) 11.01.2010 Peter R. Silverman A look at the arbitration program Congress created, the American Arbitration Association's role in administering the program, and the lessons to be learned from the experience. Dispute Resolution Journal 2010